Client Success Story Dental A Team
Industry: Dental Consulting
Business model: B2B, Channel Partnerships
Headquarters: Reno, NV
Key initiatives: Build a leadership team, integrate a first-time fractional COO, systematize operations, and reduce founder dependency
The problem
Dental A Team had strong demand and a clear market position — but growth was being constrained by structure.
The founder remained deeply embedded in day-to-day decisions, approvals, and problem-solving. As the team grew, so did operational complexity. Without a defined leadership layer or consistent operating system, work flowed through the founder instead of through accountable roles.
Key challenges included:
No established leadership team to own outcomes
First experience working with an operator outside the founding team
Inconsistent processes across service delivery and internal operations
Founder dependency for decisions, direction, and escalation
Limited scalability despite increasing market demand
The business had momentum — but not yet infrastructure.
The solution
Savvy Strategic Partners embedded a fractional COO & Integrator to build operational leadership capacity and create durable systems.
Leadership Structure
Established a formal leadership team with clear ownership of functions
Defined roles, decision rights, and accountability expectations
Coached leaders to move from task management to outcome ownership
Operational Systemization
Standardized core processes across consulting delivery
Built repeatable workflows and communication rhythms
Implemented meeting structure and scorecards to drive accountability
Founder Role Redesign
Transitioned the founder from daily operator to strategic visionary
Redirected escalations through accountable leaders instead of the founder
Created clarity around what required founder involvement — and what didn’t
Fractional Leadership Integration
Guided the organization through its first experience working with a fractional COO
Built trust and partnership between leadership and fractional operator
Embedded operational discipline without disrupting company culture
The results
Over a 12-month engagement, Dental A Team achieved meaningful operational maturity:
Established a functioning leadership team owning results and priorities
Reduced daily founder dependency across operations and client delivery
Standardized internal processes supporting scalable growth
Improved decision speed and clarity across departments
Created leadership capacity to support expansion initiatives
Founder regained strategic focus and long-term planning bandwidth
"This is lightning in a bottle, what happens when a visionary and an integrator truly click... I needed someone to implement, execute, and hold my team accountable at a much higher level, and Jenna has been mind-blowing in her ability to do that."- Kiera Dent – Founder, Dental A Team
